Enterprise Rent-A-Car at 71 West Palmer Street, Franklin, North Carolina.

Poor way to do business. Reserved a rental vehicle online from Franklin NC Enterprise for vacation. Even got a confirmation email. Arrived at enterprise to pick up vehicle an hour early but they had no vehicle. Why send a confirmation if no vehicle available?The lady at the counter explained that she had tried to call me a few hours earlier but when I tried to return the call 9 times I could get no one to answer or answer machine. Called customer service and explained the situation but they just forwarded my call to Sylva Enterprise which also did not have a vehicle. Messed up plans for family Christmas vacation. Do not recommend anyone to do business with this place.