McDonald's at 329 Franklin Plaza, Franklin, North Carolina.

So, anyone that knows me knows i dont complain. I tip well and have the upmost respect for those in the customer service industry. I have worked many types of customer service jobs. Still work a customer service job. Tonight, at the McDonalds on the Georgia rd this was served to me. When i get home to eat my meal, i took one bite and discovered this. I immediately checked my kids food and discovered it was only mine that was very close to raw. So i called. Im not one of those people, swear. I asked for the manager who did not tell me her name which i later discovered was Destiny. She proceeds to inform me of McDs new fresh meat procedure and that it could cause some pink in the center. Thing is, as i told her, this is not some pink. This is raw, i tried to explain this to her multiple ways. She offered to replace, obviously i did not want that. This is normal? Then i dont want it. I said i just wanted a refund. She informed without a receipt she could not do this. So i gather up my reciept and bring the sandwich with me. I wanted her to tell me this was the norm. When i arrived she had left, i had to insist to see a manager before i got what i suppose was the shift runner/man in charge. I said Can you please explain how this is acceptable, showing him the sandwich. He apologized and processed the refund. As well as stating that the woman i spoke to on the phone should not have argued. That this truly was raw. He then went and spoke to cooks and showed them the sandwich.

But the thing is guys, what if i hadnt noticed? Gotten sick? My kids could've gotten this... $6.48 and a quick apology doesn't seem like enough. I am very unhappy. I will NOT be back. Not if its the last place open. Ill go hungry, as i am tonight. I am to sick to my stomach to think of food. Disgusting. And no true remorse